UNISON Northern Ireland

Human Factors – Improving The Patient Journey

Event Date: 
12 Mar 2019 - 10:00 to 16:00

UNISON Belfast

10am – 4pm  Tues 12 March  UNISON Belfast

This half day workshop will introduce you to the concept of systems thinking and allow you to explore what you think of the systems in which you work to allow you recognise how factors can be identified to either prevent negative patient experiences or promote positive ones. It’s an interactive workshop facilitating learning through real life scenarios. This is aimed at healthcare sector workers but the concepts of systems thinking are transferable to all systems of work.

This course is eligible for backfill funding for attendees who work in domiciliary/home care, day care or supported living in the private and community/voluntary sector under the Training for the Domiciliary Care Workforce Project administered by NISCC.  You must get approval from your employer in advance.